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FAQs

Common Questions About Our Exterior Cleaning Services

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Find answers to the most frequently asked questions about JW Exterior Cleaning Services. If you don't see your question answered here, please contact us directly.

  • How long has JW Exterior Cleaning Services been operating?
    JW Exterior Cleaning Services has been providing professional exterior cleaning solutions throughout Lancashire since 2013. With over 10 years of experience, we've established ourselves as trusted specialists in the region.
  • Are you insured?
    Yes, JW Exterior Cleaning Services is fully insured with comprehensive public liability insurance. We're happy to provide insurance details upon request.
  • Do you work on both residential and commercial properties?
    Absolutely. We provide our exterior cleaning services to both residential homeowners and commercial property managers throughout Lancashire.
  • What areas do you cover?
    We cover Lancashire, including Accrington, Grimsargh, Bacup, Haslingden, Blackburn, Langho, Brockhall Village, Longridge, Burnley, Mellor, Clitheroe, Nelson, Colne, Padiham, Darwen, Preston, Gisburn, Ribchester, Goosnargh, Whalley, Great Harewood, and Wilpshire. If you're unsure whether we cover your area, please contact us.
  • How long does pressure washing take?
    The time required for pressure washing depends on the size of the area and the level of soiling. A standard driveway (approx. 50-60m²) typically takes 3-5 hours to clean thoroughly. We'll provide a more accurate timeframe when quoting for your specific project.
  • Will pressure washing damage my driveway or patio?
    When performed correctly by professionals, pressure washing should not damage properly laid driveways or patios. We adjust our equipment settings and techniques based on your specific surface type to ensure effective cleaning without causing damage.
  • How often should I have my roof cleaned?
    Most Lancashire properties benefit from roof cleaning every 3-5 years. However, this can vary depending on your roof type, surrounding trees, and local environmental factors. Properties in more wooded or exposed areas may require more frequent cleaning.
  • Is roof cleaning safe for my tiles?
    Yes. We use appropriate low-pressure washing techniques and specialised cleaning solutions designed specifically for different roofing materials. Our methods effectively remove moss, algae, and lichen without damaging your roof tiles or structure.
  • How often should gutters be cleaned?
    For most Lancashire properties, we recommend gutter cleaning twice yearly—typically in late autumn (after leaf fall) and spring. Properties with many overhanging trees may require more frequent cleaning to prevent blockages.
  • What's included in your gutter cleaning service?
    Our comprehensive gutter cleaning service includes removing all debris from gutters and downpipes, flushing the system to ensure proper flow, and a visual inspection for any potential issues. We also clean the exterior faces of the guttering where accessible.
  • Can you clean any type of conservatory?
    Yes, we can clean all types of conservatories, including glass, polycarbonate, and combination designs. Our cleaning methods are adapted to suit your specific conservatory material and construction.
  • How long does render cleaning take?
    Render cleaning typically takes 1-2 days for an average-sized house, depending on the level of soiling, accessibility, and weather conditions. Larger properties or those with significant staining may require additional time.
  • How do I get a quote?
    You can request a quote by completing our online form, calling us on 07359 862781, or emailing james@jwexteriorcleaningservices.co.uk. We offer free, no-obligation quotes for all our services.
  • Do you require a deposit?
    For most residential jobs, we don't require a deposit. Payment is typically due upon completion and your satisfaction with the work. Larger commercial projects may require a deposit, which will be clearly outlined in your quotation.
  • What payment methods do you accept?
    We accept bank transfers, cash, and major credit/debit cards. We provide receipts for all payments made.
  • How far in advance should I book?
    During peak seasons (spring and summer), we recommend booking 2-3 weeks in advance. However, we always try to accommodate urgent requests where possible, so please contact us even if you need a quick turnaround.
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